How we work
An order moves from written specification to shipped container in the same sequence each time, with documents prepared alongside the cargo rather than after it.
From enquiry to dispatch
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Enquiry
You send the product, grade or specification, quantity, packing and destination port.
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Offer
We confirm the producer grade, packing, shipment window and the documents that will accompany the cargo.
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Samples and approval
Where the product allows, a pre-shipment sample or the producer's COA and TDS are sent for your approval.
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Contract
The sales contract fixes specification, quantity tolerance, packing, marking and the document set.
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Inspection and loading
Goods are stuffed into FCL or consolidated LCL. Your nominated inspection agency can attend sampling and loading.
Packing and marking
Packing is agreed in the contract and checked at loading. Bags, drums, IBCs and pallets carry the marking the buyer specifies: product name, grade, batch or lot number, net and gross weight, and consignee marks.
Container stuffing is photographed and the photographs are shared with the buyer before the B/L is released.
Documents by product group
Every shipment carries a commercial invoice, packing list, B/L and certificate of origin. Product documents are added as below.
| Product group | Product documents |
|---|---|
| Chemicals & API | Batch COA, SDS, dangerous goods declaration where applicable |
| Agricultural Products | Phytosanitary certificate, fumigation certificate, weight and quality certificate |
| Plastic Granules | Producer COA and TDS |
| Polymers | Producer COA and TDS |
| Solar Panels & Accessories | Datasheets, manufacturer warranty terms, serial number list |
| Metals | Mill test certificate or assay report, weight list |
Start with the specification
Send the details of what you are sourcing and we will confirm what we can offer and the documents that will come with it.